Air management

Struggling Serenity Towers management returns to court with progress report – FOX13 News Memphis

WATCH: Struggling Serenity Towers management returns to court with progress reports

MEMPHIS, Tenn. – The management of a struggling apartment building in Memphis appeared in court on Tuesday morning.

FOX13 has been covering the ongoing issues at Serenity Towers on Highland for three weeks.

Residents said they were forced to sleep outdoors and told FOX13 about issues including no air conditioning, lack of hot water, bedbugs and other issues.

READ MORE: People sleeping outside due to lack of air in Memphis apartments

In court, management and an attorney representing Serenity Towers briefed the judge on progress, including restoring air conditioning to the majority of units and returning hot water.

Shelby County Assistant DA Michael McCusker said, “The hot water was a bit of a surprise. They reported last week that it would take them 14-16 weeks before they could restore hot water.

McCusker said 240 of the building’s 396 units have cold air conditioning.

“It’s encouraging because significant progress has been made,” he said.

Bed bugs, no air conditioning and no hot water: according to Serenity Towers, repairs could take months

Still, much work remains to be done at the struggling complex.

Over the past few weeks, on extremely hot days, FOX13 spoke with people who said they slept outside as some units reached over 80 degrees.

Judge Patrick Dandridge told management to return to court Thursday morning to give another update on if or when repairs will be completed.

Another problem that needs to be addressed is insect and mold infestation.


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