Air traffic

Increased air traffic, fog and delays lead to overcrowding at Delhi airport


Covid-19 protocols are not followed and volunteers are not present at the airport to manage crowds.

Increased capacity of scheduled flights, winter rush and wintry weather conditions are leading to massive congestion at domestic terminals at Delhi airport, Covid-19 protocols going through the window.
The smaller terminals at Delhi Airport – Terminal Two and Terminal One – have been registering large numbers of passengers for the past few months, resulting in increased check-in and security screening time for passengers bound for flights. domestic travel.
This correspondent took a flight from Delhi Airport Terminal 2 earlier this week and the total time between the entrance gate of the Terminal 2 building and the terminal security area took about an hour. The normal time between the front door and the security waiting area should not exceed 20 minutes, but the long queues and the reduced number of security doors in the security waiting area have led to a grouping of passengers at Delhi airport.
It was also found that the Covid-19 protocols were not followed. There was no social distancing at the airport, nor volunteers present at the airport to deal with the crowds that gathered near the security gates.
The situation is similar to Terminal 1 at Delhi Airport as this terminal is undergoing refurbishment and modernization, which has resulted in a decrease in the passenger handling capacity of this terminal. Many passengers complained about how they had to rush to catch their flight at the last minute as they were stuck in long lines at the airport.
One of those passengers, who is also an elderly person, told the Sunday Guardian: “I had checked in my flight online, but the baggage drop line was so long that it took me so long. Took about 30 minutes to drop my bags off. The problem didn’t end there, when I reached security the queue was even longer. It took about 30 more minutes to get through security. I had never seen such a crowd at the airport before. I had to apologize and rush in front of the other passengers or else I would have missed my flight.
Another female passenger was seen begging airport security officials to help her through quickly as she was late for her flight. The security guards, however, helped the lady to go through the security check as a priority since she was only 20 minutes before her departure flight. Another passenger this correspondent spoke to at Delhi Airport called Delhi Airport Terminal 2 “worse than train stations”. “This airport has become worse than a train station. There is no seating, flights are delayed, no announcements are made, and people have to stand for long hours. Bad experience, ”said the passenger.
However, Delhi International Airport (DIAL) authorities this correspondent spoke to said Delhi Airport was witnessing the crowding and regrouping of passengers due to the rush of the flight season. vacations and increased flight capacity at the airport and that has been coupled with the foggy season where flights are delayed resulting in congestion.
“Airports are not made to accommodate passengers, they are designed and manufactured in such a way as to maintain the entry and exit of passengers, but during winters what happens is that flights are often delayed due to foggy conditions, flights are even diverted to Delhi from nearby airports as the winter conditions do not allow them to land at these airports and as a result there is an increase in the number of passengers who have to wait long hours in the terminal. We have also seen a sudden influx of passengers at Delhi Airport due to the holiday season. It also led to long lines at check-in and security checks, ”said a spokesperson for DIAL. Delhi Airport currently has the capacity to serve 70 million passengers per year and the airport is being modernized to handle approximately 140 million passengers per year by 2030, keeping in mind the increase in air traffic across the country.